CS Operators

Desiree Pfeffer - CEO

As CEO, Desiree Pfeffer leads the people and innovative culture of CS Operators. Her focus includes strategy, federal contracting and management of business transitions. Desiree has over 15 years of experience in the role of executive corporate officer, including 10 years focused on business start-ups and subsidiary development for several Alaska Native Corporations, utilizing opportunities within the federal small business development and grant programs.

She also has over five years of experience as CEO/investor in commercial start-up and growth-oriented companies with offices in Alaska and project sites across the USA. In addition to guiding day‐to‐day operations, Desiree, together with the leadership team, work to enhance specialized services tailored towards reducing costs and improving overall delivery of professional services to the RAC industry at each facility.

Matt Fairbanks - President

Matt utilizes more than 10 years of ConRAC-specific experience to lead the CS Operators team. He has demonstrated his ability to control costs, establish high expectations with employees and service providers, find innovative solutions and provide outstanding client service. Matt has a specialized degree from Brigham Young University in facility and property management, engineering and management. In addition, he is an accredited Facility Management Professional with the International Facility Management Association.

Anthony Criddle - Vice President, Operations

Anthony’s operational leadership is at the core of the CS Operators’ service model. Responsible for the integrity and viability of operational services, Anthony leads proposal development, new account programming, contract negotiations, and consulting on operational design at new facilities. Anthony is also head of the team responsible for capital improvement and special projects at all ConRAC locations. Anthony earned a Bachelor’s degree in Facility Management from Brigham Young University, bringing a scientific and analytical approach to solving technical, operational, and financial challenges throughout operations.

CS Project Delivery

Mark Pfeffer – CEO

Mark Pfeffer is the founder of Conrac Solutions. He has successfully developed a myriad of complex private projects and has led privatization of public projects over the past 30 years. He has unique expertise and extensive knowledge of all aspects of consolidated rent-a-car (ConRAC) facility development, finance and operations at airports. He led the team that delivered the first privately developed ConRAC in the nation at the Ted Stevens Anchorage International Airport in 2007. Subsequently, Mark led the design-build private delivery of the ConRAC at Austin-Bergstrom International Airport in 2015. In 2016, Mark and team delivered the first privately financed ConRAC in the United States for the Bismarck Airport. He has since grown and led the Conrac Solutions team, which today has ongoing operations at 14 airports.

In addition, Mark served with the Alaska Municipal Bond Bank Authority for 17 years, six years as chair, where AMBBA provided financing of capital improvement projects for local governments. Mark’s early career included founding and leading an architectural firm for 20 years, which still operates today. Mark earned a Bachelor of Science degree in Architecture from the University of Nebraska.

Chris Teich – President

Chris Teich has over 20 years of experience in consolidated rental car facilities development, hotel development, real estate, and contract services. He specializes in financing, investment analysis, capital planning, asset management and real estate development. In addition to leading the CS Project Delivery team, Chris manages the project finance process from initial feasibility through placement of financing. Previously, he managed a portfolio of branded and boutique hotels for NANA Development Corporation. Chris began his finance career with Marriott International and Sodexo. He has the unique experience of working with both publicly traded and private companies, including sitting on the boards of several start-ups. Chris is a graduate of Washington State University with a Master’s in Business Administration in Finance and a Bachelor’s of Science in Hospitality Business Management.

Amy Barnes – Vice President, Client Relations

Amy Barnes has over two decades of experience working with all levels of business and government. Responsible for marketing, public relations and communications for CS Project Delivery, her ability to interface with leadership of all major car rental brands allows her to quickly assemble a network for each project in order to build consensus and deliver solutions. Amy proactively coordinates CS Project Delivery’s efforts to keep or beat timelines, focusing on exceeding the expectations of airports and RACs. Prior to joining CS Project Delivery, Amy co-owned a political consulting firm based in Seattle, WA. Amy is a graduate of Denison University with a Bachelor of Arts degree in Political Science.

Bob O’Neill – Vice President, Design & Construction

Bob O’Neill is a licensed civil engineer with 30 years of experience in construction and project management. Bob integrates design-build project delivery and finance to achieve project certainty by establishing performance and delivery criteria in alignment with client objectives and financing. He is a primary contributor during preparation of the project budget, lease, architectural and construction contracts and supervises the design-build team of architects, contractors and subcontractors. Bob has overseen the successful delivery of more than $700 million in projects on time and within budget including the consolidated rental car facilities at Ted Stevens International Airport and Austin-Bergstrom International Airport. Bob holds a Bachelor of Science from Clarkson University.

John Steiner, J.D. – Vice President, Chief Counsel

John Steiner negotiates and drafts business and finance documents for Conrac Solutions Project Delivery since retiring in 2011 as an Alaska Senior Assistant Attorney General. With 18 years representing the Alaska Department of Transportation & Public Facilities, including 13 as chief counsel to the Anchorage and Fairbanks International Airports, John handled regulatory, leasing, concession, and financing matters, including consolidated rental car facility development at Ted Stevens Anchorage International Airport. Active in Airport Council International – North America, John served ten years on its Legal Affairs Steering Group, including one year as chair. A graduate of Yale Law School, John holds a Bachelor of Science, summa cum laude from Ohio State University.

CS Capital

Daniel Pine – Managing Principal

Daniel Pine has over 20 years of experience in the financial services industry. Mr. Pine worked for the previous 10 years as a Managing Director at Marathon Asset Management, LP, a global alternative investment manager headquartered in New York with approximately $13 billion under management. At Marathon, he handled many of the firm's long-term and private equity investments, including the structuring, development and asset management of transactions in real estate development and other industries. Prior to joining Marathon, Mr. Pine worked as a corporate attorney at the international law firm of Skadden, Arps, Slate, Meagher & Flom LLP where he provided advice to corporations, private equity firms, hedge funds and investment banks in merger, acquisition, financing and reorganization transactions. Mr. Pine graduated from Emory University with a Bachelor of Business Administration and received his Juris Doctorate from UCLA School of Law.

Conrac Solutions